Why can't I login or register?

There are many reasons why it's not possible to register or login. A space before or behind your email address causes the error message saying that you have to enter an invalid email address.

It is also possible that there is a space behind your password. Also keep in mind that passwords are case sensitive.

If you're still not able to register/log in, please don't hesitate to contact our customer service at contact@decovry.com. We will be happy to help.